Privacy Policy

This Privacy Policy sets out how Newlyn Works Limited (‘we’, ‘us’, ‘our’) uses and protects any information you provide when using this website.

We are committed to ensuring that your privacy is protected. Any information that we request will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page regularly to ensure you are happy with the changes.

The information we collect

When you purchase products from our shop, as part of the buying and selling process, we will ask you to provide certain personal information. The information we collect includes:

  • Your Name

  • Your Email Address

  • Your Billing Address

If you subscribe to our newsletter, we will collect your email address.

When you browse our website, we also automatically receive your computer’s internet protocol (‘IP’) address.

We use a third party analytics tool to collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the service.

What we do with the information we gather

Newlyn will not disclose personal information gathered on this website to any third parties without your prior consent, unless we are required to do so by law, or if you are in breach of our Terms & Conditions.

Information collected as part of the selling process allows us to be able to sell, supply and deliver products to you. When you provide us with personal and payment information to complete a transaction, place an order or return a purchase, you imply that you consent to our collecting and using that information for that specific reason only.

By opting in to our email newsletter, you give us permission to contact you with emails about our company and products. You can unsubscribe from this service at any time by clicking on the ‘unsubscribe’ link found at the bottom of our emails, or contacting us at [email protected].

Automatically collecting your computer’s IP address provides us with information that helps us learn about your browser and operating system.

We may use such information provided to improve our products, services and this website.


We have put in place suitable physical, electronic and managerial procedures to protect any information provided from theft, alteration or unauthorised inspection. Although no method of transmission over the internet or electronic storage is 100% secure, we implement all generally accepted industry standards.

Third party services

Our shop is self-hosted, and we use Stripe as a payment gateway for all orders made through this website.

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our shop’s website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

Our website may contain links to other websites of interest. We are not responsible for the content of third party sites or the protection or privacy of any information you provide whilst visiting such sites. We encourage you to read the privacy policies of any third party sites.


Cookies are small files placed onto your computer to collect information about how you browse the site. This allows us to track how you use the website, in order to help us refine and improve our service. We use Google Analytics software to collect such usage information as the pages you visit, where you have been referred from, and how long you spend on each page. This information is collected in aggregate and anonymous form such that it cannot reasonably be manipulated to identify any particular individual user.

Our ecommerce platform makes use of cookies:

  • cart_hash

  • items_in_cart

  • session

The first two cookies contain information about the cart as a whole and help WooCommerce know when the cart data changes. The final cookie (wpwoocommercesession_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Most browsers automatically accept cookies, however you are able to change this within your browser settings if needed. Disabling cookies may prevent you from taking full advantage of the features of this website.

By using this site, you represent that you are at least the age of majority in your country or state of residence, or that you are the age of majority in your country or state of residence and you have given us your consent to allow any of your minor dependants to use this site.

Questions and contact information

If you would like to request details of personal information which we hold about you under the Data Protection Act 1998 you may do so by contacting us at [email protected].